Last Updated: 1/30/26
Welcome to Haeluna (“Haeluna,” “we,” “us,” or “our”). By accessing or using our website located at www.haeluna.com (the “Site”), you agree to be bound by the following Terms & Conditions (“Terms”). Please read them carefully.
If you do not agree to these Terms, please do not use our Site.
TERMS & CONDITIONS
1. Use of the Website
You agree to use this Site for lawful purposes only and in a manner consistent with all applicable laws and regulations. You may not use this Site in any way that could damage, disable, overburden, or impair the Site or interfere with another party’s use of the Site.
2. Intellectual Property
All content on this Site, including but not limited to text, images, graphics, logos, product names, packaging designs, trademarks, videos, and other materials, is the property of Haeluna or its licensors and is protected by U.S. and international intellectual property laws.
You may not reproduce, distribute, modify, display, or otherwise use any content from this Site without our prior written consent.
3. Product Information & Availability
We make every effort to display our products and descriptions as accurately as possible. However, we do not guarantee that product descriptions, images, ingredient listings, or other content are error-free, complete, or current.
All products are subject to availability, and we reserve the right to discontinue or modify products at any time without notice.
4. Orders & Payments
By placing an order through our Site, you represent that you are legally capable of entering into a binding contract and that all information you provide is accurate and complete.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing or availability, or violation of these Terms.
Prices are subject to change without notice. Applicable taxes and shipping fees will be added at checkout.
5. Shipping & Returns
Shipping timelines, fees, and return policies are outlined on our Shipping & Returns page and are incorporated into these Terms by reference.
We encourage you to review those policies carefully before placing an order.
6. External Use Only & Wellness Disclaimer
Haeluna products are intended for external use only.
Our products and content are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary based on skin type, lifestyle, and usage.
Because our products contain natural botanical ingredients and essential oils, we recommend performing a patch test prior to first use.
7. Limitation of Liability
To the fullest extent permitted by law, Haeluna shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or purchase or use of any products, including but not limited to personal injury, allergic reactions, lost profits, or data loss.. Your sole remedy for dissatisfaction with the products is to discontinue use.